EasyJet has revealed that the personal details of nine million customers have been accessed by hackers. The airline said it was to notify those affected in the next few days but stressed there was no evidence that data had been misused by criminals. Although the email addresses and travel details of 9 million customers and card details of 2,200 customers were accessed, EasyJet assured people that no passport information was accessed
In a statement released by EasyJet officials they said, ‘There is no evidence that any personal information of any nature has been misused, however, we are communicating with the approximately 9 million customers whose travel details were accessed to advise them of protective steps to minimise any risk of potential phishing.’ It added: “We’re sorry that this has happened, and we would like to reassure customers that we take the safety and security of their information very seriously.’
These details could be used for phishing email scams and could also be sold on the dark web to the highest bidder. We all need to continue to be as cautious as possible when opening emails and triple check that it is from a legitimate source and never open attachments or links you thick could be suspicious. Action Fraud are advising the public that if they think they’ve been a victim of fraud as a result of a data breach, to report it via their online reporting tool which can be found on their website or by calling 0300 123 2040.
Here is what to do if you think you have been affected:
- Phishing – Criminals may use your personal details to target you with convincing emails, texts and calls. Be cautious of requests for your personal or financial details. If you receive an email which you’re not quite sure about, report it to your IT team.
- Financial details – If your financial data were compromised, be vigilant against any unusual activity in your bank accounts or suspicious phone calls and emails asking for further information. If you notice any unauthorised transactions, notify your bank or card company.
- Passwords –Customers should ensure their passwords are secure. If you have been affected, you may want to consider changing passwords for key accounts such as banking. Check our other blogs for advice on creating a good password that you can remember.